IPSWICH FLORIST DISCLAIMER & REFUND POLICY

THE IMAGES SHOWN REPRESENT THE OVERALL THEME AND STYLE OF OUR FLORISTRY.  OUR FLORISTS MAY MAKE APPROPRIATE SUBSTITUTIONS OF FLORALS, COLOURS OR CONTAINER TYPES DUE TO AVAILABILTY AND THE SEASONAL NATURE OF OUR INDUSTRY.

WE WILL ENDEAVOUR TO MAINTAIN THE OVERALL TONE AND FEELING OF THE PRODUCT CHOSEN.  WE HAND SELECT THE BEST FLOWERS AVAILABLE EACH AND EVERY DAY TO ASSURE THE HIGHEST QUALITY AND STYLE FOR EACH OF OUR CREATIONS.  

ANY SUBSTITUTIONS MADE WILL REFLECT AN EQUAL OR HIGHER VALUE.

FLOWERS MUST BE CARED FOR CORRECTLY TO ENSURE LONGEVITY. TRIM STEMS BEFORE PLACING IN YOUR VASE OF WATER. TOP UP ARRANGEMENTS WITH WATER CAREFULLY TO ENSURE FLORIST FOAM DOES NOT DRY OUT. MORE INFORMATION CAN BE FOUND ON INCLUDED CARE CARD OR CALL US 3281 5066

CONTACT MUST BE MADE WITHIN 48 HOURS IF THERE ARE ANY ISSUES WITH YOUR FLORALS. WE WILL NOT REFUND WITHOUT AN IMAGE OR FLORALS RETURNED TO STORE. REFUND IS VIA ORIGINAL PAYMENT METHOD OR STORE CREDIT. WE WILL ALWAYS WORK WITH YOU TO RECTIFY ANY ISSUES. PLEASE BE AWARE FLOWERS HAVE DIFFERING LIFESPANS AS A NATURAL, PERISHABLE PRODUCT.

PLEASE NOTE - WE DO NOT GUARANTEE ANY TIMED DELIVERIES AT PEAK TIMES (VALENTINE'S DAY, MOTHER'S DAY & CHRISTMAS WEEKS)